HOW TO WORK WITH A VIRTUAL ASSISTANT
A friend of mine told me that she read a blog about a man who hired a Virtual Assistant (VA) and he wrote about his experience that left him upset and disappointed.
Maybe this man didn’t have a clear expectation and goal to work with the VA or maybe the VA he hired didn’t have the skillset he was looking for.
This gave me the idea to write a quick blog to explain how to work with a VA. First, let me give an example of how to put this into a better perspective.
When a business owner hires an assistant, in a brick and mortar office, does he expect the new assistant to know where all your files are located? Does he think the new assistant magically knows where to find certain documents, what software he uses, his passwords or log-ins, and the other systems he uses online? Probably not.
In the beginning, the business owner might train the new assistant and may need to take the time to show where the files are located, the software and the systems used and any other information to help the assistant perform the tasks completely.
It’s no different when hiring a Virtual Assistant, with the exception that the VA works remotely from his/her office location. Learn about Virtual Assistants: Who, What, Where and How.
So here’s a (example) list to have in mind, before you hire a Virtual Assistant.
- Have a goal in mind when working with a VA. Write down your To Do List and break it down into smaller tasks (if needed).
- Do you need data-entry, research, social media tasks, client care, office help, customer service, event planner, website maintenance?
- I suggest hiring a VA for a short -term project. Pick one task and provide your VA with instructions. If it’s a program she doesn’t know how to use, provide some training. Or hire the VA for 5-10 hours for a “test drive” and see how the tasks were completed and how well you both communicate with each other.
- Set a deadline for the task to be completed.
Once you “try out” your new VA and you’re happy with their performance, it’s time to perhaps continue with a monthly package or continue with longer terms. Develop a good rapport and business partnership with your VA.
There are many Virtual Assistants who offer office support services. Additionally, many VAs have specialized skills in social media, online marketing strategies, webinars, ghostwriters, 1Shopping Cart Specialist, E-commerce, WordPress websites, graphic designers and other technical skills for example.